High QA is looking for a Software Analyst to add to our growing Product team. The Product team functions as the voice of the customer (VOC) to the developers, QA, and others. This role will be working closely and report to the VP of Product. It will conduct domain feature/function related research and will create software requirements specifications for enhancing existing products and modules with new features and improved user experiences.
As High QA expands its footprint into other areas of the industry, there are many opportunities to create specifications for entirely new modules and products. The specifications created will be shared internally with Product, Development, and QA team members to take the High QA software solutions to the next level of innovative automation.
This role introduces significant opportunity for learning. We are looking for people who are able to observe and take in large volumes of information, process it, organize it, and focus it on innovative software solutions. This role will involve researching online and interviewing customers. The people functioning in this role need to be able to recognize problems affecting our customers, variations of those problems between organizations, industries, countries, etc…, and identifying whether those problems fit within our target road map. That information is shared with Product and Development teams to grow our collective understanding. In this way, we are able to develop highly tuned, relevant, and automated software solutions to our target market of highly regulated manufacturing companies.
The next step is identifying the highest degree of automation and best possible user experience we can deliver in order to reduce or eliminate those problems. These recommended solutions are recorded as software specifications and shared as mentioned in the beginning.
